FAQ

We try to do a great job of keeping our holding tanks clean from algae and various ailments. We also perform quality checks prior to shipping plants! However, it is always possible that snails may be present. If you do not want to risk this, please consider purchasing tissue culture aquatic plants and/or cleaning and quarantining new plants very thoroughly prior to placing them in your aquarium. Snails are a natural part of the environment and are inevitable when dealing with live aquatic plants.

Pot: The plant is wrapped in wool and placed in a little pot. Lead Bunch: Typically used for stem plants. The plant is wrapped in protective cotton and secured with a lead weight to prevent it from floating. Attached to: Plants such as aquatic mosses can be attached to stainless steel sheets. Tissue Culture: These plants are grown in a lab and are the only way to fully guarantee that plants are 100% snail, pest and algae free. To learn how to prep potted and lead bunch plants, click here. To learn how to prep tissue culture plants, click here. To learn how to dip your potted and lead bunch plants to get rid of algae/pests, click here For all plants that are attached to something, gently separate it and replant or reattach. Stainless steel mats will generally have a net-like covering that you can cut off and peel back. Once peeled back or removed, gently pluck off the portions of moss and reattach to your liking. If you have any questions, send us a message!

To be notified of when something becomes available, be sure you select "Email Me When Available" on the product's page.If you have additional questions, please email us at: Freshwaterloveca@gmail.com. Please note that dates are subject to change without notice.